Featured Platforms
About
Social intelligence monitors online conversations online, and often has features such as buzz monitoring, live alerts, sentiment analysis, text and visual analytics and segmentations.
It can be very helpful for brand tracking, competitor analysis, crisis management, trend monitoring, and audience profiling.
If you’d like to understand more about Social Intelligence, read this introduction: What is Social Intelligence?
We also have a run down of the Top 10 Platforms for Social Intelligence with more information about the features available with some of these platforms.
What is Social Intelligence?
Learn about social intelligence, how it can be used, and how you can benefit from using it in your own…
The Top 10 Platforms for Social Intelligence
Social Intelligence provides insights on how consumers talk about & interact with your brand. Here the top 10 social intelligence…
Market Map: Social Intelligence
A map of Social Intelligence platforms. Includes a range of tools, from social listening, to audience intelligence platforms.
Learning Resources
Filter content by format, topic or company
How to improve customer experience using social intelligence?
Read this article and learn from YouScan how social intelligence can reveal consumers expectations and help companies improve their customers’…
How to Buy Technology for your Research or Insights Team
Masterclass session with Mike Stevens, founder of Insight Platforms, on best practices for choosing the right research technology partners.
The 10 Hottest Research Tech Trends for 2023
Webinar and discussion led by Mike Stevens, founder of Insight Platforms, on the most important trends in research technology for…
How Generative AI Will Remake Research & Insights
On-demand webinar and panel discussion introducing the opportunities and risks of Generative AI in the research and insights industry.
Evaluating the Impact of Market Research InnovationsÂ
Read for an overview of technology and tools that drove evolution of Market Research industry, and which ones will drive…
Course Preview: Essentials of Customer Experience
Free course preview for Essentials of Customer Experience, the Insight Platforms Academy on-demand training course.
