Featured Platforms
Recollective
Recollective is an industry-leading research tool for conducting online qualitative studies and developing robust insight communities.
Q One Tech
Q One is a panel management, survey and UX research/data collection platform for both simple quick-turn-around studies and complex multi-wave projects.
About
Insight communities are also called customer advisory boards, private panels, MROCs and many other things.
Essentially, they are groups of people who agree to take part in research over a period time. it may be thousands of participants or a small group of less than a dozen. This article provides a good overview of the different community formats.
What is an Insight Community?
Insight communities are private online environments where engaged customers take part in multiple research projects over time.Â
Top 20 Insight Community Platforms
Insight communities give you ongoing access to customers, building understanding. Here the top 20 insight community platforms.
Market Map – Insight Community Platforms
Market Map of insight community platforms, broken down by quantitative, qualitative and hybrid approaches.
Learning Resources
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Lightning Demo – Field Notes
Lightning demo of mobile qualitative and video application software by Field notes. 10-minute product overview and platform walk-through.
Lightning Demo – Forsta Digital Diaries
Lightning demo of mobile qualitative, diary and ethnography software by Forsta. 10-minute product overview and platform walk-through.
Fresh Perspectives: A recipe for blending UX, CX & Innovation
Join incling and HelloFresh to learn how they combined UX, CX and Innovation research using an online community of customers.
Using the Full Power of Mobile to Capture Deeper CX Insights
Join Rival Technologies to learn how real time mobile research can deliver powerful insights for Customer Experience Management.
Community 2.0
A free guide from Rival Technologies to conversational insight communities that increase participation and improve impact for research teams.
The Mobile Imperative: Best Practices for Gen Z Market Research
A free guide to best practices when conducting market research with Gen Z participants from experts at Rival Technologies
